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Total Systems and Communications offers a full range of in-skin and external voicemail systems for every application. Voice
Mail and Unified Messaging products with built in applications such as
Automated Attendant offer real integrated solutions to meet today’s communications
needs. From in-skin systems for the small growing business to a fully
network-able external voice mail servers, these voice messaging products
deliver advanced office integration for the way you really work with
features such as:
Automate Call Handling (Auto Attendant)
A
full featured Voice Mail Auto Attendant system can eliminate or minimize
the need for an operator or receptionist by answering incoming calls, playing
appropriate greetings (based on time of day) and provide callers with a
wide variety of dialing options (i.e., press 1 for Sales, press 2 for
Service).
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Message
Center
Key
To
ensure that important messages are delivered and responded to quickly
and efficiently, a group of co-workers can share voice message
responsibilities. Messages can be left in a designated mailbox. Each
group member will have an assigned key associated with that mailbox
which will flash when a new message has been received.
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Directory Dialing
Ease
callers through the call routing process with multiple company and
personal greetings via state of the art directory dialing with the capability to reach an employee’s extension
by entering their name instead of extension number.
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Conversation Record
For
detail accuracy while on an important call, conveniently record the conversation
into any mailbox for later review. You can also send your recorded
conversation to a co-worker.
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Message Notification
Eliminate
the need to call the office to check for new messages. The voicemail
system can automatically call a designated telephone number (such as a
cell phone) to let the user know when new messages arrive. This feature
can also be used to enhance a Service/Dispatch Center.
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Live Call Screening
Listen
to or screen voice mail messages as they are being left in your mailbox.
Choose the option to let the call go through to the mailbox or take
that important call.
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Fax Detection
The
Automated Attendant can automatically detect incoming fax calls and
transfer them to a fax machine, maximizing the use of your telephone
lines.
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Email Integration
Receive
email notification of a new voice mail message to your inbox or Email device.
In addition, the sent notification can optionally include the recorded
message as a WAV file attachment. With this option, if you have the
ability to access your Email, you can also have the ability to listen
to your voice mail messages without having to call your office.
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